Research

The diffusion of the Internet has had a momentous impact on the way organizations and individuals conduct business and complete transactions. My research explores the relationship between technology and society.  In particular, it investigates the impact of technology on government-to-citizen interactions, the impact of Internet voting on political participation, and the impact of technology diffusion on societal norms.

 

Technology adoption is an interesting phenomenon because every innovation has a unique impact on society.  The Internet, for instance, has eliminated many of the geographical and temporal restrictions that once constrained professional and personal relationships.  Even the public sector is taking advantage of Internet technology by providing government information and services online.  These e-government systems permit citizens to search and acquire information at their own convenience, without the restriction of geography.  Most government agencies have embraced e-government and are providing a wide range of material online for citizen use.

 

I am particularly interested in the factors that encourage citizen adoption of e-government services.  As government agencies invest human and capital resources in these systems it is important for both practitioners and researchers to have a clear understanding of the factors that influence citizen utilization of these services.  In addition to an interest in the factors that influence technology adoption I am also interested in the impact of technological innovations on societal, cultural and political norms.